Make Life Easier for Sales People
Sales people can make calls and receive calls from any device or CRMs using APIs.
The entire calls dialed and received by sales people are tracked, recorded and saved for performance analysis and training
Against each customer or lead information, all the call logs with recording and details are automatically logged
Click 2 Dial helps your Sales rep to quickly inititate calls from the contact view. No need to manually dial customers anymore.
Let Sales reps make calls on the move. Sales reps can also receive nofifications on new leads and missed calls.
All call gets automatically logged as activity. Attempts and succesful connects are marked separately.
Never miss scheduled calls with a customer. Get alerts and notification prior to the scheduled call back time.
Sending SMS to customer who don't pick up calls can be a good practice. It can help them recall the context of your call.
Filter conversations by spoken words and drill down to evaluate lead quality, call experience, and outcome.
Information on previous interactions with the customer is important to make every conversation meaningful.
Sales call tracking helps uncover tons of data and patterns that are crucial for process improvement and decision making
Get to know the numbers of attempts made by each Sales member before they give up and move on to next lead.
Compare the performance of top performers with low performers and identify the scope of improvement for low performing team members.
“Waybeo's intelligent autodialer not only helped us improve contactability, but also improve conversions by 25%. Waybeo's dialer dramatically improved agent productivity by reducing the time spent on attempting calls. We're surprised by the results”
“Waybeo's Call Tracking coupled with Speech Analytics helped us understand not just the channels driving inbound calls to our dealer networks, but also uncover spoke keywords such as Car Names, Variants and more that can provide meaningful insights for better decision making”
“We always wanted to track our call conversion like the global marketing team but we couldn't find the right partner before. Implementing Waybeo at Rentokil PCI was one of the wisest decisions of our marketing department. It gave us clear visibility of the data to improve the conversion”
“Waybeo PRESS-1 CAMPAIGNS helped us to reach potential customers for top up loan offers which resulted in positive interest generation and conversion”
“We were aware that smartphones were a high performing, yet underutilized channel when it comes to Lead Generation. Our online program - where we leverage Waybeo’s expertise in cloud telephony - has been a landmark initiative for Bridgestone”