Call tracking is simple. You'll get reports about which marketing channels and which campaign is generating the most number of calls just like the image you see here. Call tracking allows you to wisely allocate your budget in the channels and campaigns that matter the most.
ConversationAnalytics records and accurately transcribes every call generated by your marketing. You can then filter conversations by marketing source, caller location, spoken words, and more and drill into any conversation to evaluate lead quality, call experience, and outcome.
Call attribution assigns a value to each marketing touchpoint that drives calls. We help you increase the value of each such touchpoint by using our state-of-the-art customisable reports. With our reports, you can see for yourself how touchpoints work for your business. Look at never-seen-before metrics, such as call duration and the number of unique calls.
Social media, street hoarding, a customised landing page, Google ads, Yahoo search results or today’s newspaper? Find out which ad really prompted a customer to make a call to your business.
On a single screen, see everything you achieve from your call-driving campaigns. Customize these reports to your heart’s content - we have all the information but you have the choice to see what you want.
Transform calls into an event that is easily tracked by Google Analytics. Also, automatically enter caller and call details into your logging systems - be it CRM, LMS or Call Centre Database.
“Waybeo's intelligent autodialer not only helped us improve contactability, but also improve conversions by 25%. Waybeo's dialer dramatically improved agent productivity by reducing the time spent on attempting calls. We're surprised by the results”
“Waybeo's Call Tracking coupled with Speech Analytics helped us understand not just the channels driving inbound calls to our dealer networks, but also uncover spoke keywords such as Car Names, Variants and more that can provide meaningful insights for better decision making”
“We always wanted to track our call conversion like the global marketing team but we couldn't find the right partner before. Implementing Waybeo at Rentokil PCI was one of the wisest decisions of our marketing department. It gave us clear visibility of the data to improve the conversion”
“Waybeo PRESS-1 CAMPAIGNS helped us to reach potential customers for top up loan offers which resulted in positive interest generation and conversion”
“We were aware that smartphones were a high performing, yet underutilized channel when it comes to Lead Generation. Our online program - where we leverage Waybeo’s expertise in cloud telephony - has been a landmark initiative for Bridgestone”